V105 - Intake Paralegal

The Intake Paralegal supports legal firms by guiding new clients through initial legal processes, handling intake meetings, organizing case files, and ensuring attorneys receive complete documentation. Ideal for detail-oriented, empathetic communicators who thrive in fast-paced environments and value precision.

Location: Remote (US)

Salary: $1,150–$1,220 USD

Responsibilities

• Ensure all materials are prepared and attorney‑ready before review
• Document all communication and maintain detailed case notes
• Monitor intake‑related deadlines and escalate issues when needed
• Provide clear explanations of procedural next steps while avoiding legal advice
• Coordinate with attorneys and internal team members to move cases forward efficiently
• Identify missing information and follow up proactively
• Maintain complete and accurate case files within the case management system
• Request, collect, and track all required documentation and disclosures
• Gather, document, and organize all relevant case facts and background information
• Maintain professional, empathetic communication with clients throughout the intake phase
• Conduct structured intake meetings with newly retained clients
• Participate in meetings and contribute to process improvement initiatives
• Maintain organized digital files and follow firm procedures for documentation, security, and confidentiality

Requirements

• Strong written and verbal communication skills
• High attention to detail
• Proficiency in Google Workspace
• Emotional intelligence and professionalism
• Experience using CLIO or other case management software (preferred)
• Proactive problem-solving
• Comfort using technology, digital files, and case management systems
• Ability to maintain confidentiality
• Consistent follow‑through and accuracy in deadline‑driven environments
• Experience working in a law firm
• Prior experience in a professional office environment as a Paralegal, Legal Assistant
• Background in family law (strongly preferred)

Additional Information

• Work shift: 8:30 AM - 5:30 PM [EST][EDT] (United States of America)
• Languages: English, Spanish