V105- Virtual Legal Office Support Associate

Join Job Duck as a Legal Office Support Associate and become an integral part of a dynamic legal team dedicated to delivering exceptional client service. Manage critical administrative processes, support legal professionals, and ensure smooth operations in a fast-paced environment.

Location: Remote (California, US)

Salary: $1,150–$1,220 USD

Responsibilities

• Monitor and manage the admin inbox daily, ensuring compliance with disclaimers
• Assist legal team with communication to opposing counsel and agencies
• Run weekly payment audits and send overdue reminders
• Process and record initial and recurring payments accurately
• Follow up with clients for missing documents, signatures, or payments
• Draft, send, and upload client letters and agency submissions
• Conduct weekly audits for missing documents and payment records
• Maintain an organized calendar of calls, deadlines, and payment dates
• Schedule welcome calls within 48 hours of client onboarding
• Track and upload signed engagement agreements into Clio
• Keep Clio database updated and organized across all active cases

Requirements

• Minimum 1 year of experience in administrative support
• Excellent organizational and time-management skills
• Strong attention to detail and accuracy
• Ability to manage multiple priorities and deadlines
• Professional written and verbal communication skills
• Tech-savvy with proficiency in CRM and legal software
• Problem-solving mindset and proactive approach
• Ability to work independently and as part of a team
• Confidentiality and discretion in handling sensitive information

Additional Information

• Work Schedule: Monday to Friday from 9:00 am to 5:30 pm PST
• Software/Tools: Clio (Legal Practice Management)
• Practice Area: Legal Services
• Languages: English, Spanish