BCCHW Trainer

Belle is seeking a part-time BCCHW Trainer to support onboarding, training, and field operations for Certified Community Health Workers. The role involves facilitating in-person trainings, supporting field readiness, and completing member appointments, with travel required. It is a remote position limited to internal candidates.

Location: Remote

Responsibilities

• Lead in-person BCCHW onboarding, field training, and new hire orientation activities as needed
• Perform field observations and quality audits to ensure adherence to Belle standards, workflows, and member experience expectations
• Reinforce Belle's standards for hospitality, professionalism, documentation, compliance, and member experience throughout all training activities
• Travel to assigned markets as needed to support onboarding, in-person trainings, and market launch activities
• Complete member appointments and provide field support during non-training periods, staffing shortages, or callout coverage
• Serve as a role model for BCCHW service delivery, professionalism, and member engagement
• Conduct quality assurance reviews to identify training opportunities and support continuous improvement initiatives
• Assist with recruitment activities and hiring events
• Adapt to evolving operational priorities and support special projects as the BCCHW program continues to grow

Requirements

• Previous experience in training, onboarding, coaching, healthcare operations, or customer-facing field roles preferred
• Comfortable facilitating in-person trainings and speaking to groups
• Strong communication and interpersonal skills
• Organized, adaptable, and comfortable balancing training responsibilities with field operations
• Ability to support new team members in a professional and encouraging manner
• Comfortable with travel and working in a fast-paced, evolving environment
• Passion for member experience, healthcare access, and Belle's mission
• This role is only available for internal candidates.