Bilingual Quebec Licensed Insurance Advisor

PolicyMe is a remote-first startup modernizing insurance in Canada, seeking a Bilingual Quebec Licensed Insurance Advisor to educate customers and manage inbound leads.

Location: Remote (Canada)

Salary: $88,000–$120,000 CAD annually

Responsibilities

• Help prospective clients navigate life, critical illness, and health & dental insurance options using PolicyMe’s digital platform and product knowledge
• Speak with customers in both French & English to answer questions and guide them through the buying process
• Manage a high-volume pipeline of 300–350 inbound leads each month
• Use HubSpot to track conversations, follow-ups, and application stages
• Recommend the right coverage based on customer needs, using a clear and honest consultative approach
• Maintain high-quality service across phone, email, and SMS channels
• Address customer questions related to their needs, product details, or how the insurance process works
• Collaborate with teammates and team leads to help improve workflows and elevate the customer experience
• Ensure every prospective customer receives the same honest, helpful, and human service PolicyMe is known for
• Other duties as required

Requirements

• Bilingual in French and English, with strong written and verbal communication in both
• Open to obtaining licensing in Quebec if not already licensed there
• A licensed Life and Accident & Sickness insurance agent with a valid LLQP
• 1 - 4 years of experience in insurance or a related industry
• Experience managing a high-volume pipeline with strong organizational skills
• A proven track record of exceeding sales targets in a consultative sales environment
• Ability to manage objections and explain complex concepts clearly
• A natural conversationalist who builds rapport easily and makes clients feel heard
• High empathy and discretion, especially when speaking about personal or financial topics
• Coachable and a strong desire to learn and improve
• A growth mindset with the ability to adapt to change and contribute to continuous improvement
• Ownership over your work and your pipeline
• Alignment with PolicyMe’s values and commitment to putting the customer’s best interest first
• Group Insurance of Persons license is considered a great asset

Benefits

• Generous PTO - 20 vacation days
• A comprehensive benefits plan with premiums paid in full by PolicyMe
• Investment in your professional development, including an L&D budget, AI tooling budget, performance reviews twice a year and ongoing feedback to ensure you reach your highest potential
• An extremely high performing, low-ego, remote-first team that is truly disrupting an old industry
• Option to work from home or our Toronto-based office (bonus: we cover the costs to bring all our employees in-person twice a year for experiential socials!)
• Access to stock options based on performance

Additional Information

• This role reflects growth in our team and expanded operational scope.
• PolicyMe is an equal opportunity employer. We welcome applicants of all backgrounds and provide fair consideration regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, or disability.
• We are committed to providing an accessible hiring experience. If you require accommodations during the application process, please indicate this in the “Additional Information” section of your application.