Design Engineer, Information Technology

ServiceLink is seeking an AI-focused Design Engineer to design and build UI patterns for human-in-the-loop AI systems that automate and elevate mortgage workflows. The role involves working at the intersection of AI product design and implementation, crafting interfaces for LLM-powered features, and evolving the company's design system into an AI-ready foundation.

Location: United States

Responsibilities

• Design and implement UI patterns for human-in-the-loop AI systems, including recommendations and insights, human review and feedback mechanisms, and other proactive system behaviors that thoughtfully balance autonomy, transparency, and user control.
• Translate product vision and complex product requirements into beautiful, intuitive, and efficient interfaces, collaborating closely with designers, engineers, and product managers to rapidly prototype, validate, and iterate using AI-assisted coding tools.
• Evolve ServiceLink’s design system into an AI‑ready foundation that enables efficient and reliable automated code generation.
• Develop and maintain scalable, reusable UI components aligned with evolving design systems and enterprise standards.
• Implement and maintain user interfaces that align with business objectives, product vision, technical standards, and accessibility best practices, ensuring long-term performance and maintainability.
• Define and uphold UI development best practices and code standards that support AI-assisted automation, improve consistency, and enable scalable team collaboration.
• Explore and apply AI-assisted development tools to streamline workflows, enhance code quality, and drive continuous efficiency improvements across the UI development lifecycle.
• Collaborate with cross-functional teams to rapidly prototype user experiences, enabling iterative product development and early validation of design concepts.
• Partner with product designers, product managers, software engineers, and other stakeholders to translate product visions into interactive, user centered interfaces.
• Optimize interfaces for performance, responsiveness, and scalability, ensuring fast load times and smooth user experiences.
• Contribute to the evolution of the product development process by bridging the gap between requirements, design, and implementation, while fostering collaborative problem solving and enabling rapid iteration to drive continuous improvement.
• Perform other related duties as assigned, contributing to team goals and adapting to evolving project needs.

Requirements

• Bachelor's degree in Human-Computer Interaction (HCI), Computer Science, or equivalent practical experience.
• A strong portfolio demonstrating real-world UI development projects, showcasing craft, systems thinking, and high-quality execution.
• 2+ years of experience building user interfaces for web applications, including the development of scalable, reusable UI components that ensure consistency across products.
• Strong passion and hands-on experience with AI assisted coding tools to accelerate delivery, improve code quality, and enhance developer productivity.
• Proficiency in HTML5, CSS3+, and modern responsive layout techniques.
• Familiarity with CSS preprocessors, JavaScript/TypeScript, and modern UI frameworks, with an understanding of how they support component behavior and maintainable architectures.
• A business outcome driven mindset, with the ability to navigate ambiguity, challenge the status quo, and propose solutions to deliver meaningful impact.
• Strong collaboration and communication skills, with the ability to work effectively alongside technology teams and stakeholders in a fast-paced, enterprise environment.