Global Customer Success Manager

A role for experienced Customer Success, Consulting, or Strategic Account Management professionals in B2B SaaS, focusing on managing enterprise accounts and leading executive meetings.

Location: Remote (US)

Salary: $100k–$110k

Requirements

• 5–10 years in Customer Success, Consulting, or Strategic Account Management in B2B SaaS
• Experience managing enterprise/global accounts
• Proven experience leading QBRs / EBRs with executives
• Demonstrated ability to drive cross-functional alignment without authority
• Experience with CRM/CS tools (Salesforce, Gainsight)

Benefits

• Health, dental, vision, and 401(k) with match starting Day 1!
• Flexible working hours in a US Remote environment, empowering you to collaborate globally while managing your schedule with autonomy and balance
• Comprehensive health benefits to support you and your family
• Professional onboarding and continuous learning opportunities
• A highly collaborative, global team environment
• Clear career growth and development pathways

Additional Information

• Originally posted on Himalayas