HR Services Contact Center Associate

The Contact Center Associate at The Home Depot provides customer service to associates and managers through inbound or outbound calls, faxes, or emails, mainly related to pay and HR issues. The role involves handling transactions, supporting organizational changes, and escalating complex issues.

Location: Remote (US)

Salary: $18.00/hr

Responsibilities

• Handling inbound calls, identifying transaction processing needs, processing transactions and escalating issues as required.
• Supporting organization changes through high volume transactional support as needed.
• Processing transaction requests received via call, mail, fax or email.

Requirements

• Must be eighteen years of age or older.
• Must be legally permitted to work in the United States.