HubSpot CRM & Sales Support Specialist - Freelance, Remote

This role is for a CRM and sales support specialist to lead the migration and management of the client's CRM system, support sales and customer success operations, and enable internal teams, in a startup environment.

Location: Remote

Salary: $7 per hour

Responsibilities

• Lead the end-to-end migration of data from Freshsales/Desk into HubSpot
• Configure and set up HubSpot Sales and Service tools to match the client's workflows
• Troubleshoot migration issues and ensure a smooth, low-disruption transition
• Manage day-to-day CRM upkeep, data entry, and account maintenance in HubSpot
• Build and manage sales and marketing sequences, including email templates and follow-ups
• Support onboarding and training for accounts moving through the sales pipeline
• Produce recurring sales operations reporting
• Provide front-line customer support and troubleshooting once ramped up on the client's platform
• Handle light content writing for customer-facing communications
• Build toward a broader customer success role as familiarity with the platform grows
• Deliver onboarding and light training to the client's internal team on new HubSpot workflows
• Act as the internal point of reference for HubSpot best practices, reducing reliance on the founder
• Maintain proactive, consistent communication with the client on progress, blockers, and priorities
• Ensure reliable attendance and follow-through on committed tasks and deadlines

Requirements

• Hands-on experience with HubSpot CRM (Sales and Service tools) — non-negotiable
• Prior experience with CRM data migration (Freshsales/Desk to HubSpot preferred, or similar platform migration experience)
• Background in sales operations or sales support
• Strong written and verbal English communication skills
• Demonstrated reliability: consistent attendance and proactive, self-directed follow-through