Lead/Senior Solution Engineer - Turkey

Parloa is on a mission to make customer conversations effortless and meaningful through agentic AI, powering over a billion interactions for global brands like IKEA and Booking.com.

Location: Remote

Responsibilities

• Lead the technical aspects of the sales cycle, from discovery and solution design to validation through Proof of Value and Proof of Concept engagements.
• Design scalable, enterprise-ready solutions tailored to customer needs, ensuring feasibility and alignment with business goals.
• Translate complex technical capabilities into clear business value, guiding both technical and non-technical stakeholders.
• Partner closely with Enterprise Account Executives, co-owning accounts and supporting strategic sales initiatives within the territory.
• Represent the voice of the customer by feeding insights into Product and Engineering to shape roadmap and improvements.
• Work closely with Sales, Professional Services, Product, and global Solution Engineering teams to ensure a seamless customer journey.

Requirements

• 5+ years of experience as a Solution Engineer or in a similar customer-facing technical role within SaaS or enterprise technology.
• Strong technical foundation across APIs, cloud environments, integrations, and enterprise architecture.
• Experience supporting complex, multi-stakeholder enterprise sales cycles.
• Ability to translate technical concepts into clear business value and outcomes.
• Excellent communication and presentation skills, with confidence in both technical and executive conversations.
• Structured and solution-oriented mindset, with the ability to navigate ambiguity and high-pressure situations.
• Technical curiosity and interest in AI-driven products and customer experience.
• Native or bilingual Turkish, and strong English skills.