All jobs
AshbyCustomer Support
Manager of Strategic Customer Success
United States$100k–$150kPosted today
Ashby is seeking a Manager of Strategic Customer Success to lead a team of Customer Success Managers in serving the company's largest and most complex customers. The role involves helping the team navigate enterprise partnerships, building scalable processes, and advocating cross-functionally to deliver exceptional outcomes.
Location: United States
Salary: $100k–$150k
Responsibilities
- Lead a team of Customer Success Managers in serving large and complex customers.
- Help the team navigate enterprise partnerships.
- Build scalable processes for customer success.
- Advocate cross-functionally to deliver customer outcomes.
Requirements
- Team Leadership & Coaching
- Customer Journey Expertise
- Up Market Motion
- Operational Mindset
- Cross-functional Collaboration
- Problem-Solving Orientation
- Data-Driven
- Customer-First Thinking
- Lifecycle Awareness
Benefits
- Competitive compensation
- 10-year exercise window for stock options
- Unlimited PTO with four weeks recommended per year
- Twelve weeks of fully paid family leave
- $100/month education budget
- Extended health benefits
- Generous equipment, software, and office furniture budget
Additional Information
- Originally posted on Himalayas
Location
United States
Salary
$100k–$150k
Category
Customer SupportCompany
AshbySource
himalayas
Posted
today
Skills & Tags
Similar remote jobs
Customer Support Associate - Utility Services (4-Months Contract / Remote - Mexi
Remote (Mexico or within 2 hours of US Central Time Zone)$9,600 – $9,600
today
German Speaking Support Agent for Airline Booking Company | Live in Greece
Germany, GreeceCompetitive Monthly Salary, Fully Paid Relocation Package, Monthly Performance Bonus, 2 Extra Salaries Per Year, Fully Paid Training, Health Insurance
today