Manager Strategic Operations

The Manager, Strategic Operations at Epistemix supports the leadership team by maintaining operational systems, managing internal processes, and coordinating strategic initiatives to ensure disciplined execution and organizational effectiveness.

Location: Remote (US)

Responsibilities

• Support the COO in designing and maintaining internal organizational systems, playbooks, and frameworks.
• Maintain key internal resources for visibility and navigation of information and processes.
• Lead internal initiatives, improve operational practices, and refine internal resources.
• Oversee day-to-day management of technology systems, including access, licensing, and infrastructure.
• Manage vendor relationships and ensure timely resolution of technology issues.
• Coordinate data protection, backups, and security practices for technology systems.
• Maintain financial visibility, monitor spending, and support budget discipline.
• Oversee expense and travel processes, ensuring transparency and organization.
• Support the COO in coordinating board and leadership meetings, preparing materials, and responding to inquiries.
• Assist in prioritizing leadership schedules and managing organizational milestones and events.
• Support high-priority projects and initiatives led by the COO and leadership team.

Requirements

• Bachelor's Degree or equivalent experience.
• 5+ years in Strategic Operations, Business Ops, or high-level operational support in a high-growth startup.
• Ability to lead complex projects and drive team adoption.
• Experience in software implementations and organizational change management.
• Managing hardware logistics, software licenses, and troubleshooting.
• 2+ years in a Series A or Series B stage company.
• Experience building databases, wikis, and project management hubs in Notion or similar software.
• Comfort with accounting, budget tracking, and platforms like Ramp.

Benefits

• Equity & Incentives – Participation in stock option program.
• Flexible Time Off – Autonomy to manage schedule.
• Health, Welfare and 401(k) Programs – For U.S. employees.
• Meaningful Impact – Contribute to data-driven decision-making and societal impact.

Additional Information

• This is a remote position open to applicants in the United States.
• Candidates must have the legal right to work in their location; no visa sponsorship available.