NetSuite Support Administrator

The role involves providing operational support for core enterprise systems, primarily NetSuite, within a non-profit organization. It is suitable for individuals with experience in ERP support, system administration, and user support.

Location: UK, Remote

Salary: £35K - £40k per annum, dependent on experience

Responsibilities

• Manage day-to-day NetSuite administration, including system performance monitoring, issue triage, and platform optimisation.
• Manage user setup, roles, permissions, and security access, ensuring governance standards.
• Configure and customise NetSuite to meet business needs, including fields, forms, records, workflows, dashboards, KPIs, reminders, and reports.
• Troubleshoot system issues and coordinate with third-party partners or NetSuite support.

Requirements

• Proven experience supporting NetSuite in a production environment, including administration and user support.
• Experience managing NetSuite user accounts, roles, permissions, and access controls.
• Hands-on capability to configure and customise NetSuite to meet business requirements.

Benefits

• 25 days’ annual leave plus 8 statutory holidays.
• Non-contributory life assurance.
• Private medical insurance.
• Pension contributions matched by HALO up to 5%.
• Emergency medical insurance while travelling overseas.
• Flexible working policy.

Additional Information

• Application deadline: 20th May 2026.
• Applicants must submit a CV and a tailored cover letter.
• HALO is an equal opportunity employer and promotes diversity and inclusion.