People Success Operations Lead

The People Success Operations Lead supports the organization by leading a team to administer People Success policies and procedures, including onboarding, employee relations, compliance, performance management, and maintaining Workday records.

Location: United States

Responsibilities

• Leads PS Operations for one team or discipline for a country(s)
• Oversees programs administered by the local people success team, which may include benefits, staffing, retention, or performance
• Responds to employment relations issues
• Ensures the organization follows regulatory requirements within the PS function
• Plans and conducts new employee onboarding to foster positive attitude toward the company goals
• Conducts exit interviews to determine reasons behind separations and propose changes with leadership based on exit data
• Advises managers in dealings with employees and ensures consistency with company standards
• Responds to inquiries regarding legislation, policies, procedures, and programs. Applies corporate policies. Defines, communicates, and enforces local policies, in connection with managers
• Answers employees’ questions, explains, and supports the company’s strategy
• Conducts negotiations with employees’ representatives where applicable
• Applies disciplinary procedures up to dismissal when necessary. Handles employee litigations and represents the company before the labor courts. Negotiates settlements in the company’s best interests
• Ensures the mandatory statements, such as benefits or government reports, are generated in due time and the related payments are properly executed
• Participates in worldwide PS projects; fosters a best practices approach with others

Requirements

• Bachelor's degree (B. A.) from four-year college or university; or four+ years related experience and/or training; or equivalent combination of education and experience
• Must have knowledge of Employment Law
• Supervisory experience is preferred
• Excellent communicator for both speaking and writing
• Ability of communicating with candidates and staff members regarding the policies and procedures (promoting and advocating through training, meeting, etc.)
• Ability to read, analyze, and interpret in depth the company policies, procedures, and governmental regulations
• Ability to write reports, business correspondence, and procedure documents
• Ability to effectively present information and respond to questions from groups of managers, and staff members
• Excellent verbal and written literacy skills in required language

Additional Information

• Originally posted on Himalayas