Portfolio Manager - Unified Communications

Sangoma is seeking a Portfolio Manager to oversee planning, prioritization, governance, and execution of its Unified Communications portfolio, including UCaaS, CCaaS, SIP Trunking, and related solutions.

Location: Remote (US)

Responsibilities

• Assess new feature requests, changes, and initiatives for business value, scope, effort, risk, dependencies, and delivery impact.
• Support portfolio intake, triage, prioritization, and governance processes across multiple streams of work.
• Partner with business, product, and technology leaders to support planning, sequencing, and trade-off decisions.
• Coordinate across teams to manage cross-functional dependencies, blockers, and readiness for delivery.
• Provide coaching and guidance to delivery teams and Scrum Masters to strengthen planning, execution discipline, and team effectiveness.
• Develop, document, and continuously improve delivery operating models, governance routines, standards, and ways of working to create consistency across the delivery organization.
• Build and maintain dashboards and reporting for roadmap health, milestones, dependencies, RAID items, capacity, and delivery progress.
• Facilitate governance forums and ensure decisions, actions, and follow-ups are clearly documented and tracked.
• Support planning and execution of programs and cross-team initiatives from initiation through delivery.
• Promote practical use of workflow tools and delivery management practices, including Jira, Confluence, Kanban boards, and related reporting structures.

Requirements

• 3+ years of experience in Portfolio Management, Program Management, PMO Leadership, Product Operations, Agile Operations, or a related strategic planning function.

Benefits

• Extensive Benefit Options (Health, Vision, Dental, Long & Short term Disability) effective after a short waiting period
• Matching 401K program - 100% match on 4%.
• Employee Stock Purchase Plan after one year of service.
• Flexible Time Off & Company Holidays
• Entrepreneurial work environment partnered with high growth career opportunities

Additional Information

• Must be authorized to work in the United States on a full-time basis for any employer. No agencies or third-party resumes, please.
• Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.