Product Designer, Therapist Platform

BetterHelp is the world's largest online therapy service, dedicated to removing barriers to mental health care and expanding access to therapy globally. The company values employee well-being, professional growth, and making a positive impact on mental health.

Location: Remote (US)

Salary: $130,000 - $140,000/year plus performance bonus

Responsibilities

• Design end-to-end experiences, from discovery to user flows, wireframes, and production-quality UI in Figma.
• Proactively identify UI/UX inconsistencies and experience gaps and propose scalable solutions.
• Write detailed design specifications and partner closely with engineering throughout implementation and QA.
• Work cross-functionally with Product, Engineering, Data, and Research to define problems, explore solutions, and align on outcomes.
• Use quantitative metrics (experiments, analytics) and qualitative insight to evaluate shipped designs and drive continuous improvement.
• Contribute to design quality across the org, participating in critiques, design reviews, and pattern evolution.
• Influence strategy by synthesizing insights and highlighting opportunities for UX improvements and product innovation.

Requirements

• 3+ years of professional product design experience in consumer-facing digital products.
• Strong portfolio demonstrating research-driven design, UI/UX craft, and measurable product impact.
• Expertise in creating advanced user flows, prototypes, and high-fidelity UI in Figma.
• Ability to think strategically while executing with detail, clarity, and speed.
• Experience partnering with PMs and engineers on complex feature delivery.
• Strong communication and storytelling skills, able to articulate rationale and influence stakeholders.
• Comfort navigating ambiguity and structuring problems with limited information.

Benefits

• Remote work with regular in-person bonding experiences sponsored by the company.
• Competitive compensation.
• Holistic perks program (including free therapy, employee wellness, and more).
• Excellent health, dental, and vision coverage.
• 401k benefits with employer matching contribution.
• The chance to build something that changes lives.
• Hardware or software that enhances productivity.
• An awesome community of co-workers.

Additional Information

• The base salary range for this position is $130,000 - $140,000.
• Position is eligible for a performance bonus and extensive benefits.
• Total compensation depends on several factors including location, experience, and certifications.