Product Manager II

SmartRent is revolutionizing rental housing with an end-to-end platform that unites software, hardware, and support to simplify operations and enhance resident experiences. The company is recognized for shaping the future of property technology.

Location: Remote (US)

Responsibilities

• Drive product development from existing feature enhancements to entirely new epics
• Collect and translate business requirements into detailed technical documentation containing thorough acceptance criteria
• Work hands-on with designers to constantly iterate and improve the UI/UX
• Attend scrums, retrospectives and planning meetings while taking detailed notes with clearly defined action items
• Participate in agile activities such as backlog grooming, feature prioritization and sprint planning
• Define and ensure user acceptance and testing criteria is captured and followed throughout the QA
• Maintain a direct line of communication with power users
• Work closely with support, operations and sales to understand existing friction points
• Aggregate feedback from all channels to drive priority
• Create exciting release notes for internal teams and end users
• Build and maintain user personas, journey maps and product roadmaps
• Assist our design team in the creation of product prototypes, wireframes and mockups
• Maintain internal training tools, user guides and knowledge base articles
• Communicate effectively with all internal teams and external entities teams to set accurate expectations and proper timelines for product delivery

Requirements

• Bachelor’s Degree in Computer Science, Engineering, Business or related technical degree
• 2+ years of experience as a Product Manager, Business Systems Analyst and/or Jr. Product Manager capacity
• Highly analytical and diligent personality with ability to constantly solve problems and quickly plan out new features
• Expertise in researching, defining and documenting complex business processes
• Ability to understand customer needs, business goals and competitive pressures with the ability to convert those into technical documents.
• High aptitude to proactively develop customer relationships by empathizing, understanding, anticipating, and providing solutions to customer needs.
• Experience defining a product roadmap and prioritizing features based on end user needs
• Successful track record of collaboration with key stakeholders
• Excellent communication and presentation skills
• Proficient with common productivity and collaboration tools
• Familiarity with JIRA, Confluence, Figma, Sketch, Github, Prototyping
• Must be passionate about the business with a constant desire to learn more and improve the user experience!

Benefits

• Comprehensive and competitive benefits package including medical, dental, vision, and life insurance with low deductibles and 75–100% employer contributions
• Flexible and generous PTO
• A competitive 401(k) with employer contributions
• Paid parental leave
• Discounted insurance plans for pets and legal services
• Employee stock purchase plan

Additional Information

• #LI-Remote