Product Owner

Case IQ is hiring a Product Owner to manage the delivery backlog for their core products, working closely with Product Managers and Engineering teams to translate product goals into actionable work and ensure predictable delivery of customer value.

Location: Remote (US and Canada)

Responsibilities

• Own and continuously refine the team backlog to maximize delivered value within roadmap guardrails.
• Translate product goals and customer problems into well-formed epics and user stories with clear acceptance criteria and supporting context.
• Lead backlog refinement with Engineering and ensure stories meet a shared Definition of Ready before sprint commitment.
• Be the day-to-day requirements decision-maker for the team: answer questions quickly, clarify scope, and make pragmatic tradeoffs to keep delivery moving.
• Partner with Engineering and QA to define testable acceptance criteria and validate completed work, accepting/rejecting stories based on agreed criteria.
• Support sprint planning and sprint reviews by presenting priorities, context, and acceptance criteria.
• Coordinate Stakeholder Input and triage intake (Support/CS escalations, customer feedback, technical debt requests) into the backlog.
• Collaborate with Product Management on discovery and evidence gathering to inform roadmap decisions.
• Contribute to release readiness by partnering with QA to assess quality risks, outstanding defects, and release confidence.

Requirements

• 3+ years of experience as a Product Owner, Business Analyst, Technical Product Owner, or similar role in a SaaS environment.
• Ability to write high-quality user stories and acceptance criteria and decompose epics into incremental deliverables.
• Experience partnering closely with engineering teams (Agile/Scrum/Kanban) and operating in a fast feedback loop.
• Comfort interfacing directly with enterprise customers to understand workflows and validate requirements.
• Strong communication and stakeholder management skills.
• Working knowledge of analytics/telemetry concepts.

Benefits

• Remote-first with a flexible work environment.
• Competitive company-paid benefits starting day 1.
• Generous professional development budget.
• RRSP/401k matching program.
• Half-day Fridays in the summer.

Additional Information

• Selected candidates will be contacted through BambooHR.
• Case IQ is an equal opportunity employer.