Property Consultant - Appointment Setting & Client Relations

Reef is hiring a Property Consultant to support a property investment company with client acquisition, qualification, and relationship building, focusing on inbound and outbound appointment setting, follow-ups, and maintaining organized workflows.

Location: Remote

Responsibilities

• Handle inbound and outbound calls to engage leads and qualify interest
• Build rapport quickly and guide prospects through next steps with confidence
• Book demos, consultations, and Zoom sessions with the sales or advisory team
• Maintain high show-up rates through structured reminders and personalised follow-up sequences
• Conduct lead qualification using clear frameworks and client criteria
• Manage and update pipelines including call logs, notes, lead statuses, and performance tracking dashboards
• Use the phone dialer for outbound calls and follow-ups
• Respond to inbound questions via phone, email, WhatsApp, SMS, or platform messaging
• Prepare light daily or weekly reports on leads handled, demos booked, show-up rates, and conversion outcomes
• Coordinate closely with the sales team to refine processes and improve booking efficiency
• Uphold brand tone, professionalism, and relationship-building best practices

Requirements

• Minimum 1–2 years’ experience in appointment setting, client relationship roles, or sales support
• Strong preference for experience in property, real estate investment, or related services
• Proven ability to qualify leads, overcome objections, and confidently handle calls
• Excellent spoken English with a clear, persuasive communication style
• Experience with Go High Level (GHL) or similar CRM tools including pipelines, tagging, workflow navigation, and basic reporting
• Comfortable with outbound dialers (GHL phone dialer or similar)
• Highly organised, self-managed, motivated, and consistent with follow-ups
• Available full time (40 hours/week) working the client’s core timezone
• Fast and reliable internet; own laptop/desktop; quiet workspace; quality headset/microphone

Benefits

• Competitive base salary
• Direct contract with an established, rapidly growing property investment business
• Strong growth potential into senior client-facing or sales roles
• Internal training and support