RCM Coordinator – Payor Focused

The role involves managing accurate medical billing processes in a remote setting, supporting a national mental health organization, with a focus on individual accountability and collaboration.

Location: Remote (US)

Salary: $20.00- $24.00 Hourly with potential bonus

Responsibilities

• Perform duties as assigned in a professional demeanor, which includes interacting with insurance plans, clinics, patients, and team members as needed
• Maintain current information on correct and lawful practices for billing payers
• Participate in the daily RCM processes, monitoring for accurate and timely completion of team duties
• Maintain up to date information on RCM process with National SOPs, processes, and policies
• Utilize all available job aids, websites, programs, and resources provided
• Support leadership with daily, weekly, monthly reporting needs as required
• Maintain department daily productivity goals in completing a set number of accounts while also meeting quality standards as determined by leadership
• Identify and communicate with Team Lead / Supervisor any issues including system access, payor behavior, account work-flow inconsistencies or any other RCM related opportunities
• Other duties as needed

Requirements

• High school diploma or GED equivalent required
• Minimum of two years of medical facility or medical office billing experience
• Ability to work both in a team environment and independently
• Experience utilizing Microsoft Office products including Outlook, Excel, and Teams
• Experience with automated billing systems preferred
• Knowledgeable of full revenue cycle processes, with insurance companies, Medicare and Medicaid
• Strong attention to detail
• Demonstrates awareness, inclusivity, sensitivity, humility, and experience in working with individuals from diverse ethnic backgrounds, socioeconomic statuses, sexual orientations, gender identities, and other various aspects of culture

Benefits

• medical, dental, vision, AD&D, short and long-term disability, and life insurance
• Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program.