Receptionist

Evolve Psychiatry is seeking a compassionate, organized, and customer-service-oriented Remote Therapist Receptionist to support their team of licensed therapists. The role involves managing administrative tasks for therapy patients, ensuring a seamless experience from inquiry to ongoing treatment.

Location: Remote (EST)

Responsibilities

• Answer phone calls and route inquiries appropriately
• Schedule, confirm and modify appointments using EMR system
• Verify insurance information and collect copays
• Communicate efficiently with therapists, patients, and staff
• Handle sensitive information with discretion and confidentiality

Requirements

• Previous experience in a medical receptionist role working directly with therapists preferred
• Experience in psychiatry or behavioral health
• Proficient with electronic medical records and general computer skills
• Strong organizational abilities and multitasking skills within a remote environment
• Professional appearance/demeanor
• Experience working in a fast-paced administrative environment
• Strong computer proficiency

Benefits

• Be a part of a respected and growing psychiatry practice
• Work in a collaborative, mission-driven environment
• Competitive pay and benefits package
• Make a meaningful difference in patients' lives every day