Remote Customer Service Coordinator

Customer Service Coordinator role at Capital One, working remotely within specific regions, providing customer support with a focus on empathy, communication, and problem-solving.

Location: Remote (US)

Salary: $21 per hour

Responsibilities

• Assist customers with banking inquiries and issues.
• Provide excellent customer service through effective communication.
• Exercise good judgment and decision-making.
• De-escalate customer concerns and resolve issues efficiently.

Requirements

• High school diploma, GED or equivalent.
• At least 2 years of customer service or call center experience.
• At least 1 year of Google Suite or Microsoft Office experience.

Benefits

• Comprehensive benefits program supporting health, financial, and well-being.
• Flexible work environment.

Additional Information

• Candidates must live within 100 miles of specified locations.
• Must have reliable private internet connection, not cellular or hotspot.
• No sponsorship available for employment authorization.
• Salary is location-dependent, with a standard rate of $43,680 annually for listed locations.