Salesforce Administrator - Contract - Remote

Seeking an experienced Salesforce Administrator to support daily administration, enhancement, integration, and maintenance of an enterprise Salesforce environment, including user management, security, and external system integrations.

Location: Remote

Responsibilities

• Manage Salesforce user accounts, profiles, permission sets, and access controls
• Create, modify, deactivate, and maintain users following security and governance best practices
• Configure and manage Salesforce sandbox environments for development, testing, and QA purposes
• Collaborate with development teams to promote code changes and updates across Salesforce environments
• Monitor workflow queues, automation processes, and system performance to ensure operational efficiency
• Troubleshoot and resolve workflow, automation, and system-related issues
• Support and maintain integrations with external platforms including AWS Connect, ServiceNow, and Azure AD
• Configure and maintain identity provider integrations with a strong focus on Azure AD and Single Sign-On (SSO) functionality
• Ensure secure authentication and access management across integrated systems
• Maintain Salesforce configurations, customizations, workflows, and documentation
• Provide end-user support, troubleshooting, and training as needed
• Collaborate with technical and business teams to support operational improvements and system enhancements
• Ensure compliance with organizational security standards and governance policies

Requirements

• Salesforce Certified Administrator certification (or equivalent Salesforce Administration certification)
• 5+ years of experience as a Salesforce Administrator with strong expertise in day-to-day Salesforce administration and maintenance
• Experience managing Salesforce users, profiles, roles, permission sets, and security settings
• Strong experience with Salesforce workflows, automation processes, and troubleshooting
• Experience with Salesforce sandbox management and environment administration
• Strong understanding of Salesforce security and access management best practices
• Excellent problem-solving, analytical, and troubleshooting abilities
• Strong written and verbal communication skills

Additional Information

• CJIS Certification will be required after onboarding (training provided by the State following successful background check completion)