Salesforce Solution Architect, Experience Cloud

NeuraFlash, Part of Accenture, is a leader in AI and innovative technologies like Agentforce, specializing in creating intelligent solutions that transform workflows and customer experiences. They are pioneers in generative AI and AI agents, with a focus on leveraging Salesforce and Amazon technologies to drive digital transformation.

Location: Remote (US)

Salary: $87k–$266k

Responsibilities

• Provide industry best practices and serve as a trusted client advisor
• Drive requirement gathering and serve as the Salesforce platform expert
• Work with the client to build out their strategy and roadmap, enabling both quick wins and longer-term strategic goals
• Leverage Salesforce technology such as Experience Cloud, Service Cloud, and Knowledge
• Provide input on detailed design specifications, infrastructure, and project plans
• Translate business requirements into well-architected solutions
• Coach and mentor junior technical and functional team members
• Follow and understand new Salesforce product and technical capabilities

Requirements

• Significant business process, technical consulting, or enterprise architecture experience
• 3+ years of CRM industry experience (Salesforce platform preferred)
• Proven ability to design and optimize business processes and integrate processes across disparate systems
• Understanding of basic UX principles
• Willing and able learner of new technologies
• Extremely strong written and oral communication