Senior Java Developer

Senior Java Developer to join a voice/contact center engineering team, focusing on developing, supporting, and improving cloud-based IVR applications. The role involves collaboration with various teams and stakeholders to enhance voice contact center systems.

Location: Remote

Responsibilities

• Design, develop, and maintain IVR applications based on business and technical requirements
• Integrate IVR solutions with key internal services
• Monitor IVR systems and implement operational improvements to enhance customer experience
• Troubleshoot and resolve issues within the voice contact center and IVR environments
• Collaborate with project managers to ensure the timely and high-quality delivery of solutions
• Work independently while supporting a regional business unit aligned with global objectives
• Participate in forward-looking initiatives to improve call steering and IVR architecture
• Communicate technical concepts clearly to both technical and non-technical stakeholders

Requirements

• 7+ years of professional software development experience with a strong focus on Java
• Strong Java programming skills in Java EE and Spring Boot / Spring Core
• Solid knowledge of Object-Oriented Design (OOD), Object-Oriented Programming (OOP), and design patterns
• Experience working with SQL for application configuration and data-driven logic
• Practical experience designing and developing microservices and distributed systems
• Hands-on experience with cloud platform engineering, preferably AWS
• Experience with containerization and orchestration using Docker and Kubernetes
• Strong troubleshooting and analytical skills, including production issue investigation
• Effective communication and presentation skills
• Ability to work independently in a fast-paced, global environment

Benefits

• Culture of relentless performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
• Competitive pay and benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
• ForeverRemote work culture: make the most of the flexibility that comes with remote work.
• Growth mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
• Global impact: collaborate on impactful projects for top global clients and shape the future of industries.
• Welcoming multicultural environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
• Social sustainability values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.

Additional Information

• Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.
• Miratech helps visionaries change the world. It is a global IT services and consulting company supporting digital transformation for large enterprises, with operations across 5 continents, in over 25 countries, nearly 1000 professionals, and an annual growth rate exceeding 25%.