Senior Manager, Client Services (Business Development)

SketchDeck is a remote-first creative agency working with global brands, focusing on delivering creative and digital solutions. They value teamwork, ownership, solutions, and human-centric culture.

Location: Remote

Salary: $90k+ base + uncapped commission, Year One OTE: $150K+, Year Two OTE: $250K+

Responsibilities

• Own your pipeline end-to-end—from prospecting through close and expansion
• Build pipeline through outbound efforts; generate your own opportunities
• Identify and engage key decision-makers across marketing, brand, and creative teams
• Lead discovery and pitch conversations to win the work
• Advance opportunities with clarity, urgency, and strong follow-through
• Grow accounts by identifying opportunities across teams, regions, and workstreams
• Expand engagements into more integrated, long-term partnerships
• Maintain disciplined CRM hygiene and provide accurate weekly forecasts
• Partner with Markacy, Futureman, and 24 Seven to co-sell and expand opportunities
• Lead consultative conversations that connect business challenges to creative solutions
• Guide clients through the full creative process—from brief and positioning through execution and delivery
• Build and deliver proposals and pitch narratives with Creative Directors and Strategists
• Position SketchDeck as a strategic creative partner, not just a delivery team
• Clearly articulate how creative work—branding, campaigns, digital experiences, and content—drives measurable impact
• Partner with Creative Directors, Strategists, Project Directors, and Operations to scope work accurately from the start
• Hand off cleanly to delivery with clear briefs and aligned expectations
• Bring market and client insights back to inform offering development
• Align with Operations early on resourcing and timelines to keep ambition feasible

Requirements

• 7+ years in client-facing roles within a creative agency, with experience selling creative services
• Proven track record of carrying and hitting quota ($2M+ annually preferred)
• Experience building pipeline through outbound prospecting
• Strong creative fluency—comfortable speaking to branding, campaigns, digital experiences, content, and production
• Working knowledge of creative tools and workflows (Figma, Adobe Creative Suite, digital/web production)
• Comfortable leading client presentations and pitches, with the ability to win the work
• Experience scoping, pricing, and negotiating SOWs ($100K–$1M+ deal sizes)
• Proven ability to grow accounts and expand relationships over time
• Strong written and verbal communication—clear, direct, and confident
• Experience navigating executive-level conversations and complex stakeholder environments
• Ability to collaborate across creative, strategy, and operations to shape solutions that are both compelling and executable

Benefits

• Health insurance (medical, dental, and vision)
• 401(k) with company match
• Fully remote working environment
• Paid time off that grows with tenure
• Annual company retreat
• Computer hardware of your choice (up to $1,500)
• $500 towards your office setup expenses
• Opportunity to work with a talented team of designers, team members, and engineers