Senior Manager, Software Engineering

ServiceTitan is seeking a Senior Engineering Manager to lead high-impact teams, operate effectively in ambiguity, and guide the design and delivery of scalable, cross-cutting systems. The role is ideal for a senior leader with strong people leadership and deep technical judgment, in a fast-growing startup environment.

Location: United States

Salary: $204,000–$327,500 USD/yr (US, depending on location)

Responsibilities

• Establish clear, outcome-driven professional development plans for engineers and managers.
• Provide ongoing coaching through 1:1s, feedback, and mentorship.
• Build a team culture grounded in ownership, trust, and continuous improvement.
• Attract, hire, and retain top engineering talent.
• Guide teams in designing, evolving, and operating scalable, reliable systems.
• Review designs and help navigate complex technical trade-offs.
• Ensure high standards of engineering quality, including system reliability, performance, security, and operational excellence.
• Balance short-term delivery needs with long-term technical health.
• Own delivery outcomes across discovery, design, implementation, and production.
• Build and refine technical and execution roadmaps.
• Break down complex initiatives into actionable plans.
• Identify risks early and unblock teams.
• Partner with Product, Design, Data, and other Engineering teams.
• Coordinate across multiple teams and stakeholders.
• Communicate with senior leaders about progress, risks, and trade-offs.

Requirements

• 7+ years managing software engineering teams, including senior engineers and/or managers.
• Strong technical background with experience in complex, distributed systems.
• Proven ability to lead teams through ambiguity and make sound technical decisions.
• Experience coordinating work across multiple teams or systems.
• Excellent written and verbal communication skills.
• Track record of delivering high-impact, business-critical initiatives.

Benefits

• Flextime, recognition, and support for autonomous work.
• Comprehensive onboarding, leadership training, and development programs.
• Company-paid medical, dental, and vision insurance.
• FSA and HSA, 401k match, telehealth options.
• Parental leave, fertility services, surrogacy, adoption reimbursement.
• Support for all stages of life, including pet insurance, legal advisory, financial planning.

Additional Information

• Candidates with experience in C#, Java, Python, or Node.js/TypeScript are preferred.
• Familiarity with modern engineering practices like Git, CI/CD, automated testing, observability, and performance monitoring is a plus.
• Interest or experience in AI-enabled or data-driven systems is desirable.
• The company values diversity and encourages underrepresented groups to apply.
• Compensation varies by location and experience, with specific ranges provided for US candidates.