Senior Technical Program Manager

The Senior Technical Program Manager at Instacart is responsible for leading complex engineering programs that enhance products, platforms, and customer experiences, working closely with cross-functional teams in a fast-paced environment.

Location: Remote (US)

Salary: $178,000–$226,000 USD

Responsibilities

• Lead the planning and high quality technical execution of large sized engineering programs with high degree of ambiguity, complexity, and visibility.
• Work closely with Software Engineers, Product Managers, Designers, Data Scientists, Product Operations, Sales Engineers, Business Development and other cross-functional partners to set project objectives and metric-based success criteria.
• Own clear and effective communication with stakeholders, ensuring alignment on and awareness of priorities, risks, and changes.
• Foster a culture of teamwork and shared goals, creating a collaborative team environment and driving the right level of process to ensure efficiency and high quality delivery within the program team.
• Contribute broadly to Instacart’s success by suggesting and driving organization-wide initiatives.
• Uphold the operational excellence framework of retailer launches and continuously contribute to it.

Requirements

• 5+ years of work experience post-graduation in a technology field, preferably as a technical program or project manager, product manager, software engineer (technical domain), or related technical discipline.
• Demonstrated ability to create functional specs, set program structure and influence program strategy. Previous experience in managing complex multi-org programs end-to-end, from definition to launch, throughout a software development lifecycle.
• A strong communicator with the ability to distill multiple streams of information, convey priorities and risks, and build a narrative for stakeholders.
• A strong sense of ownership and intellectual curiosity to understand executional and technical problems in depth, identify potential issues and offer actions to prevent them.
• Excellent collaborator and motivator, able to bring a team together to align and deliver on a common goal. Can build trust and partnerships with senior Engineering and Product leaders.
• Growth mindset - seeks and is receptive to actionable feedback and growth opportunities.
• Takes accountability seriously; can operate independently to deliver responsibilities and milestones on time and within budget.
• Self-motivated and thrives in a fast-paced environment.
• Bachelor's degree in a technology / engineering discipline.

Benefits

• Instacart provides highly market-competitive compensation and benefits in each location where our employees work.
• This role is remote and the base pay range for a successful candidate is dependent on their permanent work location.
• Offers may vary based on many factors, such as candidate experience and skills required for the role.
• This role is eligible for a new hire equity grant as well as annual refresh grants.
• Please read more about our benefits offerings here.