Senior Travel Consultant (Amadeus) (US, Virtual, NOAM)

The Senior Travel Agent role involves providing high-touch service to clients, managing travel reservations, and offering expert consultation on travel policies and regulations. It is suitable for experienced travel professionals with strong communication skills and GDS proficiency, working remotely within the United States.

Location: United States

Salary: $48,000–$55,000/yr

Responsibilities

• Search and confirm travel reservations for the customer
• Have a strong understanding of a client travel policy and can consistently provide consultation to the customer
• Fulfill all requests regarding necessary regulations (DOT, TSA, passports, visas, etc.)
• Provide the client with the required industry information, such as low fares, exchange costs, and penalties
• Seek opportunities to review operational processes and commercial relationships with client to provide suggestions for improvement
• Maintain, actively communicate, and seek expansion of current knowledge of the state of the various travel industries supported

Requirements

• Extensive experience as a travel agent
• Advanced skills in GDS Amadeus
• Strong verbal and written communication skills in English
• Working knowledge of the travel industry, policies, procedures, and processes
• Highly organized and detail oriented
• Skilled with Excel and other Microsoft applications

Benefits

• Flexible working hours and work-from-home or remote opportunities
• Opportunities to grow your skillset and career
• Generous vacation days so you can rest and recharge
• A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
• Travel industry professional perks and discounts
• An inclusive work environment where diversity is celebrated

Additional Information

• The salary range for candidates in applicable jurisdictions in the US is between $48,000 and $55,000. The actual pay depends on skills, qualifications, experience, and location.
• Flexibility in scheduling is a core requirement of the role.
• The company values diversity and encourages applications from candidates with varying experience levels.
• Accommodation requests can be directed to the Talent Acquisition department.