Services Sales Executive - Expert Support

The Services Sales Executive will develop and promote sales opportunities for support services within assigned sales segments, serving as the primary point of contact and subject matter expert for customers, with a focus on building trust, educating sales teams, and collaborating with internal teams to address customer challenges.

Location: Remote (US)

Salary: $140,000 - $160,000/year including base and bonus

Responsibilities

• Build pipeline and advance deals through the sales methodology to closure for support services opportunities within Commercial and Public Sector sales segments and customer accounts.
• Serve as the primary point of contact and subject matter expert for prospective and existing customers, ensuring effective communication and service delivery.
• Collaborate with internal sales teams and cross-functional departments to support customer engagements and ensure customer satisfaction.
• Create and manage agendas, alignment proposals, statements of work (SOWs), and responses to RFIs, RFPs, and RFQs for services.
• Build strong relationships and trust with account teams and remain accountable for the services sales component of the customer relationship.
• Educate account teams on available support services through training and enablement sessions.

Requirements

• Bachelor’s degree completed or relevant equivalent work experience required.
• 3+ years of experience in Sales, Sales Support, Information Technology, or a related role.
• Experience and familiarity with Microsoft technologies, including Microsoft 365 (M365), SharePoint, and Azure Virtual Desktop.
• Up to 25% Travel to SHI, Partner and Customer Events.
• Demonstrated experience meeting or exceeding sales targets through selling company products, solutions, and services to new clients.
• Strong prospecting and strategic account planning skills, with proven solution-selling acumen using methodologies such as MEDDICC, Challenger Sale, Solution/Spin Selling, or similar frameworks.

Benefits

• Medical, vision, dental, 401K, and flexible spending.
• Potential for bonuses.
• World-class facilities and technology support.

Additional Information

• Estimated annual pay range is $140,000 - $160,000 including base salary and bonus.
• Position involves up to 25% travel.
• Requires a bachelor’s degree or relevant work experience, and 3+ years in related roles.