Sr. Director P&O, Field Experience (Eastern Division))

The Sr. Director of People & Organization (P&O), Field Experience, acts as a communication link between the field and P&O departments, designing people strategies and programs to support field operations. The role involves collaboration with leadership to implement initiatives, analyze trends, and foster organizational effectiveness in a highly dynamic environment.

Location: Remote (US)

Salary: $159,500–$239,300/yr

Responsibilities

• Establish long-term vision, road map, people strategies, and tactics for P&O programs in the field.
• Design and implement 'Fit-for-Veterinary Services' programs in partnership with field leaders and P&O COEs.
• Support, train, and coach business leaders on P&O initiatives and signature processes.
• Create targeted people programs based on input from business partners and leaders.
• Analyze P&O trends and metrics to develop programs aligned with OGSM priorities.
• Guide leaders on career development, performance, and organizational design.
• Establish routines for deploying initiatives with a focus on change management and continuous improvement.
• Provide feedback and coaching on organizational design, leadership, and workforce planning.
• Perform other related duties as assigned.

Requirements

• Bachelor’s diploma or equivalent.
• 10+ years’ experience in HR Generalist role or related with increasing responsibility, or equivalent operational experience with strong people outcomes.
• Experience in service, retail, or hospitality businesses (multi-unit and people services preferred).
• Understanding of business processes and ability to influence organizational transformation.
• Ability to build partnerships across organizational levels.
• Knowledge in talent management, talent acquisition, learning and development, engagement, rewards, and organizational design.
• Strong collaboration and influence skills.
• Ability to plan and organize quickly, focusing on customer delivery and communication.
• Experience in change management, project management, and continuous improvement.

Benefits

• Competitive compensation and comprehensive benefits package including medical, dental, vision, paid vacation/sick days, 401(k), pet discounts, and more.

Additional Information

• This is a remote position with up to 50% travel.
• Compensation varies by location, with a US range of $159,500–$239,300.
• Applicants should apply through internal channels if current associates.
• The company is an Equal Opportunity Employer.