Strategic Partner Manager

The Strategic Partner Manager will manage retail partnerships, develop growth strategies, and oversee operational processes within Instacart's Retail Team, contributing to the company's market presence and success.

Location: Remote (US)

Salary: $134,000–$170,000 USD

Responsibilities

• Launch new partners, and manage relationships with existing Instacart retail partners
• Establish a deep understanding of Instacart's business operations, including internal processes, functional group strategies, and competitive context
• Develop strategic plans to meet retail partners’ needs
• Work with cross-functional teams to guide implementation of strategic plans and accomplish goals on tight deadlines
• Lead launch process for new partners joining the Instacart marketplace, overseeing catalog setup, marketing and PR, and operations
• Perform data analysis to drive key business insights, scalable growth strategies, and detailed execution plans
• Establish processes and reporting to help streamline the team’s operations and add value to retailer relationships
• Devise strategies to help retail partners grow their business on Instacart
• Engage, educate, collaborate, and problem solve with external partners at all levels of the organization

Requirements

• 5-7 years previous account management experience; MBA preferred, but not required
• Excellent communication skills with the ability to distill complex issues
• Experience with large data sets and ability to extract business insights from analysis
• Strong analytical skills
• Comfort with ambiguity and a rapidly evolving business landscape
• Solid stakeholder management skills, both for internal and external stakeholders
• Quick communication response times
• Ability to manage across functions and present to leadership
• Creative and structured problem-solver

Benefits

• Instacart provides highly market-competitive compensation and benefits in each location where our employees work.
• This role is remote and the base pay range for a successful candidate is dependent on their permanent work location.
• Offers may vary based on many factors, such as candidate experience and skills required for the role.
• This role is eligible for a new hire equity grant as well as annual refresh grants.
• Please read more about our benefits offerings here.