Ambassador

Remote Engagement Ambassador supporting student engagement, academic progress, and social-emotional needs at Volunteer State Virtual Academy, part of K12, a Stride Company, providing online personalized education.

Location: Remote

Responsibilities

• Oversee a caseload of students and serve as their main point of contact.
• Serve as a liaison between students, Learning Coaches, teachers, and administration.
• Contact late starting or missing students to ensure a strong start.
• Monitor academic progress and activity of students.
• Initiate contact with students and Learning Coaches.
• Implement support interventions for students showing signs of academic decline.
• Arrange support conferences to address performance concerns.
• Assist students in creating plans to improve performance.
• Provide outreach, training, and support to families responding to surveys.
• Participate in professional development and state testing.

Requirements

• High School Diploma
• Strong written and verbal communication skills
• Excellent problem-solving skills
• Organizational skills and multi-tasking abilities
• Customer service focus
• Adaptability in fast-paced environments
• Experience with academic clubs and activities
• Familiarity with online learning
• Proficiency in Microsoft Office and web tools
• Ability to travel 20% of the time
• Ability to clear background check

Additional Information

• This is a full-time remote position requiring independence and a professional home office.
• Position has no supervisory responsibilities.
• Employment is at-will governed by state law.
• Reasonable accommodations available for applicants with disabilities.
• Equal opportunity employer.