Area Sales Manager

The Area Sales Manager sells water treatment services and chemicals, educates customers on treatment benefits, and manages customer relationships in water treatment systems.

Location: South Africa

Responsibilities

• Promotes and sells water chemical products to potential customers.
• Explains water treatment package benefits to customer and sells chemicals to treat and resolve water process problems.
• Estimates and advises customer of service costs to correct water-treatment process problems.
• Monitor customer preferences to determine focus of sales efforts.
• Answer customers' questions about products, prices, availability, product uses, and credit terms.
• Emphasize product features based on analyses of customers' needs, and on technical knowledge of product capabilities and limitations.
• Resolve customer complaints regarding sales and service.
• Maintain customer records, using automated systems.
• Monitor customer preferences and utilization to determine focus of sales efforts and appropriate stock levels.
• Inspects, tests, and observes chemical changes in water system equipment, utilizing test kit, reference manual, and knowledge of chemical treatment.
• Prepare sales contracts for orders obtained, and submit orders for processing.
• Identify prospective customers by using business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences.
• Completes special projects upon requests, and other duties may be assigned.

Requirements

• Must possess strong customer service focus, social and interpersonal skills, active listening skills, and effective communication skills.
• Must be able to excel in a fast paced environment and meet time-sensitive deadlines.