Automotive BDC Sales Closer - Freelance, Remote

A remote BDC (Business Development Center) Representative role in a fast-growing automotive dealership group that focuses on lead management, appointment setting, and personalized video outreach to drive showroom traffic and vehicle sales.

Location: Remote (US)

Salary: $6 per hour

Responsibilities

• Handle inbound calls and web/form leads professionally and promptly
• Qualify prospects based on needs, timeline, and readiness
• Provide accurate information on inventory, promotions, and services
• Execute outbound calls, SMS, email, and chat follow-ups to re-engage cold, warm, and missed leads
• Nurture leads through structured cadences and objection handling
• Support targeted outreach campaigns to boost appointment conversions
• Schedule, confirm, and reschedule appointments with customers
• Coordinate with internal stakeholders to ensure availability and preparedness
• Maximize show rates through reminders and timely confirmations
• Log all interactions, update lead statuses, and maintain complete/accurate records in Tachyon CRM
• Track daily activity and outcomes (contacts, appointments set, confirmations, shows)
• Surface insights on lead quality, objections, and campaign performance
• Record and send tailored video messages to increase engagement and trust
• Communicate professionally on camera with clear value propositions
• Incorporate video into follow-up sequences to lift response and show rates

Requirements

• Proven experience as a BDC Representative in an automotive dealership or closely related automotive sales environment
• Demonstrated success in high-volume inbound/outbound lead handling and appointment setting
• Hands-on CRM proficiency; experience with Tachyon CRM or similar automotive CRMs
• Professional on-camera communication skills for personalized video outreach
• Strong written and verbal communication across phone, email, SMS, and chat
• Computer with at least 8GB RAM, an Intel i5 core processor/AMD Ryzen 5 Processor and up
• Internet speed of at least 40MBPS
• Headset with an extended mic that has noise cancellation and a webcam
• Back-up computer and internet connection
• Quiet, dedicated workspace at home

Additional Information

• Remote position
• Must have a reliable internet connection and a quiet workspace
• Required to provide own computer with Intel Core i5 or similar or higher operating system
• Work hours: 40 hours per week, 9:00 am –6:00 pm US Timezone
• Compensation: $6 per hour, no benefits package included