Business Development Manager (Remote - Japan Based)

PeopleCert is seeking a results-driven Business Development Manager to manage client relationships, drive sales growth, and contribute to organizational success in the education technology sector.

Location: Japan

Responsibilities

• Build and maintain strong relationships with existing clients.
• Act as the main point of contact for client inquiries, concerns, and requests.
• Understand client needs and objectives to provide tailored solutions.
• Identify and pursue new business opportunities within existing accounts.
• Achieve and exceed sales targets through proactive selling and upselling.
• Develop and implement effective sales strategies to drive revenue growth.
• Develop account plans outlining the client's goals, challenges, and potential opportunities.
• Collaborate with cross-functional teams to ensure successful execution of account strategies.
• Regularly review and analyze account performance to identify areas for improvement.
• Work closely with the sales team, marketing, and other departments to ensure a cohesive approach to client management.
• Communicate effectively with clients to provide updates, gather feedback, and address concerns.
• Prepare regular reports on account performance, sales activities, and pipeline status.
• Conduct market research to stay informed about industry trends and competitor activities.
• Ensure a high level of customer satisfaction by delivering exceptional service and addressing client needs promptly.
• Gather feedback from clients and use it to make continuous improvements to products and services.

Requirements

• Bachelor's degree in Business, Marketing, or a related field is preferred.
• At least 2-3 years of proven experience as an Account Manager or in a similar sales role.
• Proficient in English and Japanese.
• Strong understanding of the education management industry and the ability to articulate value propositions to clients.
• Excellent communication and interpersonal skills.
• Demonstrated ability to meet and exceed sales targets.
• Proactive and self-motivated with a strong sense of ownership and accountability.
• Advanced written and spoken English (C2 level certification desired).
• Advanced computer literacy; ECDL Advance level certification desirable.
• Experience in Microsoft Dynamics CRM or similar software is an asset.

Benefits

• Competitive remuneration package.
• Work in an international, dynamic and fun atmosphere.
• Two free vouchers for all certifications from PeopleCert's Portfolio per year for all employees.
• Huge learning experience in using best practices and a global environment.
• Constant personal and professional development.
• 100% Virtual Hiring Process.

Additional Information

• Candidates must undergo background checks if working on the Home Office Secure English Language Tests (SELTs) service, including criminal record checks, right to work verification, security checks, financial background checks, and employment references.
• All applications will be treated with strict confidentiality.