Engineer Microsoft

AHEAD is looking for a M365 Engineer responsible for managing, maintaining, and optimizing the organization's Microsoft 365 environment, including email systems and identity management, to support digital transformation and ensure security and efficiency.

Location: India

Responsibilities

• Administer and manage Exchange Online services, including mailboxes, groups, rules, and policies.
• Implement and maintain email authentication & security measures via Defender for Office 365 & Exchange Online Protection.
• Identify, diagnose, and troubleshoot complex issues related to Exchange Online and its dependencies throughout end-to-end mail flow.
• Monitor and optimize the performance and availability of Exchange Online services.
• Conduct regular system audits to ensure compliance with company policies and industry standards.
• Managing identity and access in the Microsoft Cloud – including secure Hybrid environments (sign-on security, MFA, device sign-on methods, Azure Seamless SSO, application registration).
• Implement and enforce identity and access management policies (compliance and conditional access policies, device compliance policy, conditional access policy, PIM, RBAC, user risk and sign-in risk policy).
• Knowledge of SAML, OpenID Connect, OAuth, JSON, SPML, SCIM, XACML integration standards.
• Coordinate with IT security teams to ensure the security of identity management solutions.
• Troubleshoot and resolve identity-related issues.
• Collaborate with cross-functional teams to integrate Exchange Online and identity management solutions with other IT systems.
• Provide expert-level support and training to end-users and IT staff.
• Keep abreast of new technologies and best practices in Exchange Online and identity management.
• Lead and participate in IT projects related to email and identity management.
• Document processes and maintains detailed records of system configurations and changes.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• 6+ years of experience in managing Exchange Online, Azure, identity management solutions. Intune, Teams, and the M365 technology stack.
• Strong knowledge of Microsoft Exchange, Azure Active Directory, and other identity management technologies.
• Experience with PowerShell scripting for automation and administration.
• Experience/working knowledge with cloud technologies and hybrid environments.
• Excellent problem-solving skills and attention to detail.
• Strong communication and teamwork abilities.

Benefits

• Comprehensive health insurance coverage for employees, with options to extend coverage to dependents.
• Paid time off and company holidays, along with additional leave benefits as per policy.
• Flexible work arrangements supporting work-life balance.
• Learning and development opportunities to support continuous growth and upskilling.
• Employee wellness initiatives and programs focused on physical and mental well-being.
• Retirement and statutory benefits in line with India regulations.
• Inclusive and people-first culture, with a strong focus on collaboration and ownership.