Innendienst (M/W/D) – Vollzeit, Remote

Support the internal team with operational excellence and process security in order processing, order management, internal processes, shipping, and data management.

Location: Remote (Germany)

Responsibilities

• Process and manage orders from distribution partners and ensure smooth handling in the system.
• Manage internal processes related to rentals, sponsorships, and events, keeping all stakeholders updated.
• Organize shipping for repairs and exchange devices efficiently, customer-oriented, and traceable.
• Support coordination and documentation of test stations and their equipment.
• Create new items in the system and maintain all relevant master data in a clean and structured manner.

Requirements

• Excellent German language skills in spoken and written.
• Structured, conscientious, and independent work, even remotely.
• Strong communication skills, reliable, and solution-oriented.
• Enjoys clear processes, loves clean data, and is proactive.

Benefits

• Flexible working hours and remote work.
• Regular team events and biannual on-site meetings (requires slight travel).
• Collegial atmosphere with flat hierarchies and short decision paths.
• Educational budget for personal development.
• Comprehensive benefits program including employee discounts, company pension scheme, bike leasing, and childcare subsidy.
• Challenging projects with entrepreneurial scope, driven with passion and independence.
• No micromanagement, with much freedom to shape your area of responsibility.