Manager, TIME Operations Alliance

Tempus is a healthcare company leveraging AI and real-world evidence to improve clinical care and precision medicine. They are seeking a Manager, TIME Operations Alliance to build partnerships with pharmaceutical companies and support research and clinical programs.

Location: Illinois (may vary for other locations such as California, Colorado, New York)

Salary: $110,000-180,000

Responsibilities

• Organize and execute client’s data provisioning operations in collaboration with internal partners
• Identify risks to data provisioning operations and work with internal partners to resolve issues
• Provide operational and high level scientific support on areas of high need for individual clients
• Serve as a key point of contact in managing day-to-day focus on portfolio of projects ensuring customer satisfaction and business growth
• Understand partner problems and work with Business Development and internal teams to create proposals
• Organize cross-functional working groups with partners and joint steering committees
• Assess need for engagement of Tempus subject matter experts across product areas
• Develop understanding of contracts relevant to partnership and ensure flawless execution
• Proactively identify and raise issues, develop resolutions
• Lead planning and execution of face-to-face partner meetings
• Lead account health progress checks
• Manage partnership expansion opportunities and long-term potential
• Maintain and expand collaborations with pharmaceutical partners/CROs for rapid study start-up
• Oversee execution of deliverables for pharma clients focusing on quality and timelines
• Manage day-to-day execution of studies within the TIME network from start-up to closure
• Utilize knowledge of clinical trial development and study start-up
• Assist in creating strategies to accelerate cancer clinical trials
• Collaborate with teams within Tempus to execute key deliverables
• Identify risks to studies and work with partners to resolve issues
• Occasional travel as required
• Perform other duties as assigned

Requirements

• Bachelor's Degree and 7+ years of experience in complex clinical trials from a site, sponsor or CRO perspective
• Understanding of FDA regulations, GCP, study start-up, clinical trial agreements, trial budgets, IRB submission and pharma operations
• Collaborative team player; thrives in a high growth, rapidly evolving business environment
• Exceptional customer service skills and strong interpersonal and problem solving skills
• Proven track record of high performance
• Highly organized with attention to detail and process improvement
• Flexible and adaptable; able to work independently in a fast-paced environment
• Proactive mindset for operational solutions and stakeholder management
• Executive presence and experience in business analysis and project management
• Understanding of translational research, clinical development, Oncology, and trial operations
• Proven ability to navigate multi-faceted client and internal teams
• Exceptional account management and stakeholder communication skills

Benefits

• Full range of benefits, which may include incentive compensation, restricted stock units, medical and other benefits depending on the position.

Additional Information

• The salary range is applicable if the role is performed from Illinois and may vary for other locations.
• The employer is an equal opportunity employer.