Principal Product Manager, Agentic Commerce

Instacart is seeking a Principal Product Manager to lead the development of Cart Assistant, an AI-powered conversational commerce product for grocery shopping, serving both consumers and retailers. The role involves strategic planning, cross-functional leadership, and scaling innovative AI solutions.

Location: Remote (US)

Salary: $209,000–$264,000 USD

Responsibilities

• Set and own the product roadmap, translating needs into vision, milestones, and launch plans.
• Lead product discovery, uncover customer pain points and market opportunities, and partner with engineering and design to deliver solutions.
• Drive measurable results including product adoption and engagement outcomes. Establish and maintain metrics, dashboards, and regular business reviews, using data insights to prioritize, de-risk, and accelerate the roadmap.
• Lead cross-functional execution with Engineering/ML/DS/Design to execute the roadmap, run rapid experiments, ship iterative improvements, and pivot based on learnings.
• Partner with ML, model design, and content design to improve core agent performance and behavior using state-of-the-art methods.
• Represent the product to senior leadership and external retail partners, communicating strategy, progress, learnings, and needs with clarity and conviction.
• Work with business development, market strategy, and GTM teams to align product and GTM plans, maximizing market impact of launches and product advancements.
• Scale Cart Assistant across Instacart surfaces and products, driving top line business impact for Instacart and our retail partners.

Requirements

• 8+ years of product management experience.
• 5+ years of experience building and shipping consumer-facing commerce products end-to-end, with 2+ years building LLM-powered products in production.
• Proven track record launching at least one 0-to-1 product to general availability with measurable impact on adoption, conversion, revenue, or GTV.
• Technical fluency with AI/ML systems and data flows; ability to partner with engineering and machine learning on dependencies and scope tradeoffs.
• Experience defining product OKRs, with significant experience using experimentation to improve products and achieve desired outcomes.
• Exceptional communication and presentation skills with senior leadership and external enterprise partners.
• Bachelor’s degree in a technical, quantitative, or related field, or equivalent practical experience.

Benefits

• Highly market-competitive compensation and benefits.
• Eligible for a new hire equity grant as well as annual refresh grants.
• Remote work policy and flexible work arrangements.

Additional Information

• This role is remote and the base pay range depends on the candidate's work location.
• Offers may vary based on experience and skills.