Project Assistant

The Project Assistant supports student engagement and progress tracking for the Google-NASH-USM Professional Certificates program at the School of Cybersecurity and Information Technology.

Location: Stateside, Remote

Salary: $25.00

Responsibilities

• Contact students who have signed up for the Google-NASH-USM Professional Certificates program.
• Inquire about student progress and document responses in a designated reporting form.
• Encourage and support students who may be struggling or falling behind.
• Applaud and recognize students who are keeping up with the coursework.
• Maintain accurate and timely records of all student interactions and progress updates.
• Provide detailed reports to management regarding student engagement and outcomes.
• Meet regularly with manager or designee to discuss student progress and any challenges identified.

Requirements

• High School Diploma
• 1-3 years of experience in student support, academic advising, or customer service.
• Strong organizational skills with attention to detail.
• Ability to motivate and engage in an encouraging and professional manner.
• Proficiency in using email, spreadsheets, and online reporting tools.

Benefits

• Limited sick and safe leave at the rate of 1 hour for every 30 hours worked, up to a maximum accrual of 40 hours in a calendar year.
• Access to health care, medical with vision, dental, and prescription plans for both individuals and families.
• Term Life Insurance, Accidental Death and Dismemberment Insurance.
• Supplemental Retirement Plans including 401(k), 403(b), 457(b), and Roth options.

Additional Information

• All submissions should include a cover letter and resume.
• The employer is the University of Maryland Global Campus, an equal opportunity employer.
• Workplace accommodations are available for individuals with disabilities.
• The hiring rate is $25.00 per hour.