Revenue Cycle Optimization Program Manager

The Revenue Cycle Optimization Program Manager at Stanford Health Care is responsible for leading performance improvement initiatives across the revenue cycle, utilizing lean methodology, data analytics, and system improvements to enhance revenue, cash flow, and reduce costs.

Location: Stanford Health Care, United States of America

Salary: $74.73–$99.04 per hour

Responsibilities

• Directs individuals and/or teams that lead performance improvement through lean methodology and tools for the mid-revenue cycle.
• Develops and manages improvement activities through engagement of teams, subject-matter experts, and stakeholders.
• Provides leadership for large strategic initiatives, cross functional workflow issues or complex rapid improvement events for value stream analysis, standard work, improved flow, pull, waste reduction, error proofing, workplace organization, and other objectives.
• Provides leadership to project training teams and provides mentoring support in root cause analysis, discovery workshops, and data interpretation.
• Provides leadership, subject-matter expertise, and delivery of continuous improvement practices to Revenue Cycle Leadership and staff within the organization.
• Creates a culture of accountability, communication, problem-solving, and resource/data effective decision-making.
• Ensures appropriate project management, and data analytics is utilized.
• Establishes baseline data for project improvement, as well as implement measures for monitoring and continues improvement.
• Manages and facilitates process improvement teams and directs timely completion of multiple projects, Kaizen events, and consultative activity.
• Serves as a Revenue Cycle methodology & systems expert and applies multiple performance improvement methodologies and tools.
• Monitors organizational KPI’s, performs operational data analysis and interprets revenue cycle initiatives.
• Promotes a culture of performance excellence, quality, high-reliability, and staff engagement.
• Presents information to diverse audiences with clarity and impact.
• Develops executive level presentations and statuses for senior revenue cycle leadership.
• Participates in team intake process of project requests submitted by revenue cycle leadership.
• Drives meaningful and impactful change to key KPIs.
• Performs other related duties as needed or assigned.

Requirements

• Bachelor’s degree in Business Administration, Public Administration, or a work-related discipline.
• Five (5) years of progressively responsible and directly related mid-revenue cycle work experience.
• EPIC experience required (certification preferred).

Additional Information

• The role emphasizes adherence to Stanford Health Care's patient experience standards (C-I-CARE).
• The salary range is approximately $74.73 to $99.04 per hour, with final compensation based on various factors.