Sales & Customer Growth Lead

Jersey Watch is a small, remote-first software company that provides an all-in-one platform for youth sports organizations. They are looking for a Customer Growth Lead to drive customer acquisition, onboarding, and retention, with opportunities for leadership and growth.

Location: Remote (US)

Responsibilities

• Own inbound sales including trial signups, demo requests, and email inquiries.
• Develop relationships with volunteer sports administrators in the US & Canada.
• Source, create, and close new customers through outbound campaigns.
• Convert self-serve users by guiding them through registration setup, payment configuration, and go-live.
• Sell consultatively by understanding each organization's structure and mapping Jersey Watch's capabilities to their needs.
• Partner with Customer Care on handoffs, escalations, and shared accounts.
• Surface recurring objections, feature gaps, and friction points to product and marketing teams.
• Maintain clean pipeline hygiene in CRM, track activity, and meet weekly and monthly targets.
• Help shape the sales playbook, including scripts, sequences, pricing, and handoff processes.

Requirements

• 2+ years working in sales and ability to hit the ground running within the first few months.
• US Based.
• Naturally curious and a strong listener.
• Comfortable on the phone, on Google Meet, and over email.
• Organized and self-directed.
• Empathetic and patient.
• Coachable and eager to learn.
• Strong fit with company values.

Benefits

• Medical / Dental / Vision Insurance
• Retirement benefits (100% match up to 3%)
• Equipment (Macbook Air and accessories)
• Twice annual team trips for team building, fun, and goal setting
• Monthly coworking stipend