Staff Product Manager, Liability

Assured is modernizing insurance claims processing with software solutions for large insurers, focusing on digital experiences and ML-driven decision-making. They seek a strategic Staff Product Manager to lead liability determination products, supporting fault evaluation, evidence incorporation, and jurisdictional complexity.

Location: Remote

Responsibilities

• Define and own the product strategy and roadmap for liability determination products, aligning customer needs, regulatory requirements, and business outcomes.
• Design product solutions for liability determination, including evaluating fault across multi-party accidents, incorporating evidence, handling partial or disputed information, and supporting jurisdiction-specific rules.
• Lead the full product lifecycle from discovery to scale, especially for complex logic and edge cases.
• Partner with engineering, data, design, and claims experts to translate workflows into product experiences.
• Use data, experimentation, and feedback to improve decision quality, consistency, and explainability.
• Build systems balancing automation and human judgment, including decision-support tools and workflows.
• Create clarity in ambiguity by communicating complex logic and confidence levels.
• Ensure decisions are defensible and explainable for auditability, regulatory review, and customer trust.

Requirements

• Experience building products supporting complex adjudication or decision-making, ideally in insurance, risk, fintech, or regulated domains.
• Strong understanding of liability determination, including fault assessment, negligence, coverage, subrogation, and jurisdictional variability.
• Strategic product leadership with the ability to define vision and resolve nuanced edge cases.
• Technical fluency around rules, decision trees, data pipelines, or model-assisted recommendations.
• Analytical rigor in reasoning under uncertainty and evaluating probabilistic outcomes.
• Exceptional communication skills to explain liability decisions to diverse audiences.
• Strong user empathy for claims professionals and customers in high-stress situations.
• Collaborative leadership style influencing across disciplines.
• Resilience in ambiguity, thriving in complex, messy input environments.

Benefits

• Competitive Compensation: Salary and equity.
• Comprehensive Health Care: Medical plans with HSA, minimal out-of-pocket expenses.
• Dental Insurance.
• Vision Insurance.
• Life Insurance: Provided at no cost.
• Paid Time Off: Uncapped vacation and paid holidays.
• Family Leave: Maternity and paternity options.
• Financial Wellness: 401(k) with 3% company contribution.
• Flexible Spending Accounts: Health and dependent care FSAs.

Additional Information

• We are an equal opportunity employer and value diversity. We do not discriminate based on race, religion, color, national origin, sex, gender, sexual orientation, age, marital status, veteran status, or disability.
• Individuals with disabilities will be provided reasonable accommodation.