Telesales Account Manager - Belfast / Remote

The role involves managing and growing an existing customer portfolio by providing digital marketing solutions, acting as a trusted advisor, and identifying growth opportunities.

Location: Remote (UK)

Salary: £29,000 DOE with uncapped commission - OTE £50k+

Responsibilities

• Manage and grow a portfolio of existing customers, with quarterly retention and revenue growth targets.
• Identify opportunities to upsell and cross-sell across Yell’s full range of digital marketing solutions.
• Conduct regular account reviews with customers, analysing campaign performance and recommending strategies to maximise ROI.
• Build strong, long-term relationships with clients, acting as a trusted partner for their digital marketing needs.
• Develop clear account growth plans to increase customer spend and long-term value.
• Work collaboratively with internal teams including Service, Fulfilment, and wider Sales teams to ensure successful campaign delivery and client satisfaction.
• Maintain accurate pipeline and customer activity in CRM systems.

Requirements

• Proven experience in selling digital marketing or high-value digital solutions.
• A strong track record of achieving or exceeding sales and revenue targets.
• Good understanding of digital marketing products, campaign performance, and online advertising solutions.
• Excellent communication skills, with the ability to translate complex digital concepts into clear client recommendations.
• Strong relationship-building and stakeholder management skills.
• Highly organised, resilient, and results-driven with a proactive approach to client management.
• A commitment to continuous learning and staying up-to-date with digital trends and competitor activity.

Benefits

• Gold Award Incentive: Two-day luxury trip to the Algarve for top performers.
• Uncapped Bonuses.
• Career Progression: 93% of current management promoted from within.
• Employee Assistance programme: 24/7 support available.
• Exclusive discounts at 900+ outlets.
• Wellbeing resources including discounted gym memberships, free eye tests, and savings on eyecare.
• Excellent pension scheme (eligibility criteria apply).
• Life insurance for all team members.
• Supportive Team Environment with active leadership.
• Proven Product Set trusted by customers.
• Development Opportunities through the Aspire Programme.
• Inclusive Culture valuing diversity and inclusion.

Additional Information

• Working hours: Monday to Thursday 8.30am - 5pm, Friday 8.30am - 4pm, no weekends.
• Applicants should ensure they can commit to the required working hours.