VoIP Support L2

Provides Intermediate to advanced Hosted VoIP Technical and Customer Service Support assistance to clients via email, phone, and/or other remote methods.

Location: El Salvador

Responsibilities

• Provide Hosted VoIP Technical and Customer Service Support to clients via email, phone, and/or other remote methods.

Requirements

• Bachelor's degree in computer science or telecommunications Engineering or a related subject (or working towards), or an equivalent combination of education and work experience.
• 1 year of experience working with LINUX.
• Working knowledge of basic networking skills such as switching, routing, IP addressing, etc.
• Experience with telephony or voice related services (SIP is A plus).
• Manage, Operate, and support distributed MySQL databases is a plus.
• Decent understanding of Networking in a TCP/IP and SIP environment.
• Ability to work from Home when approved.

Additional Information

• Originally posted on Himalayas