R209n - Sales Representative

Hyre is a fast-growing virtual assistant service company supporting clients in the moving and relocation industry. They are expanding their remote support team to assist with inbound inquiries, quoting, and sales support.

Location: Remote (Philippines or Latin America)

Responsibilities

• Respond to inbound calls, emails, and online inquiries from prospective customers interested in moving services.
• Assist in scheduling and facilitating virtual walk-throughs or surveys with customers to review inventory and moving requirements.
• Support the preparation of moving quotes using internal moving software by gathering customer inventory details and move specifications.
• Conduct follow-ups with prospective customers to answer questions, provide additional information, and assist in moving them toward booking.
• Maintain accurate records of customer interactions, estimates, and booking details in the CRM system (SmartMoving).
• Assist the sales and operations teams by ensuring all customer information and move details are properly documented for a smooth transition to the operations team.

Requirements

• At least 1 year of experience in customer service, inside sales, appointment setting, or administrative support, preferably supporting service-based businesses.
• Experience in the moving or logistics industry is a plus.
• Strong verbal and written communication skills with a friendly, professional phone presence.
• Comfortable working with CRM systems, VoIP phone platforms, email tools, and video conferencing software.
• Ability to learn industry-specific moving software such as SmartMoving.
• Strong attention to detail with the ability to manage multiple customer inquiries, follow-ups, and scheduling tasks simultaneously.
• Ability to work independently in a remote environment with minimal supervision.
• Reliable high-speed internet connection, a quiet home office environment, and a computer capable of supporting CRM and video call software.