Roaming Business Expert – Tieto Tech Consulting (m/f/d)

The Roaming Business Expert is responsible for representing the commercial interests of a designated customer in roaming-related negotiations with international mobile network operators, ensuring alignment with strategic goals, regulatory compliance, and industry standards.

Location: Czechia

Responsibilities

• Act as the commercial voice of the customer in all IOT negotiations, ensuring their strategic and financial objectives are met.
• Translate customer P&L targets into negotiation strategies and commercial outcomes.
• Lead bilateral and multilateral negotiations with roaming partners and groups to secure optimal IOT terms.
• Ensure contracts reflect agreed commercial conditions and are aligned with GSMA standards and RAEX processes.
• Monitor contract lifecycle and proactively manage renewals and amendments.
• Perform regular reconciliations between operational and financial data (e.g., invoices, payments, service delivery, usage reports).
• Validate and process settlement reports, ensuring accuracy of financial postings and balances.
• Perform Monthly Accruals for discounted commercial deals.
• Support monthly and quarterly financial closing activities, ensuring all settlements are captured and accrued correctly.
• Analyse roaming traffic, cost trends, and partner performance to identify negotiation opportunities.
• Collaborate with finance, pricing, and analytics teams to model commercial scenarios and assess impact on customer P&L.
• Support the development of roaming pricing strategies and discount frameworks.
• Maintain strong working relationships with internal stakeholders (e.g., finance, legal, operations) and external roaming partners.
• Provide regular updates and reporting to the customer on negotiation progress, risks, and outcomes.
• Stay informed on industry trends, regulatory developments, and competitive benchmarks.
• Ensure all agreements comply with GSMA guidelines, roaming regulations, and internal governance.

Requirements

• Bachelor’s or Master’s degree in Business, Economics, Telecommunications, or related field
• 3–7 years of experience in roaming, wholesale, or telecom commercial roles
• Experience negotiating IOT agreements or managing roaming partnerships
• Fluency in verbal and spoken English; additional languages are a plus
• Strong presentation skills