Strategic Client Delivery Manager (HubSpot Consulting)

The Strategic Client Delivery Manager at 1406 Consulting is responsible for leading enterprise-level client projects and relationships, ensuring successful project delivery, client success, and driving long-term engagement and growth within key accounts. This role focuses on strategic alignment, account growth, and trusted client partnership.

Location: Remote (US)

Salary: $90,000–$110,000/yr plus performance-based bonuses

Responsibilities

• Serve as the strategic partner and primary point of contact for assigned accounts.
• Lead expectation-setting conversations, ensuring alignment on priorities, timelines, deliverables, and success measures.
• Facilitate executive alignment between client leaders and 1406 delivery teams, balancing client goals with realistic outcomes.
• Provide clarity, accountability, and proactive communication to ensure confidence and trust.
• Develop and execute account engagement plans that deepen adoption, executive sponsorship, and measurable ROI.
• Proactively identify gaps, risks, and opportunities, and present strategic recommendations that align with client objectives.
• Drive cross-sell and up-sell motions by connecting client goals to additional HubSpot features, managed services, or consulting solutions.
• Partner with sales and leadership to execute account expansion strategies, always with the client’s success at the center.
• Anticipate and address client concerns with confidence, providing solutions that turn challenges into growth opportunities.
• Manage difficult conversations constructively, guiding clients toward decisions that maximize their success.
• Influence key decision-makers by articulating clear business cases and linking solutions to strategic outcomes.
• Build strong, trusted relationships at multiple levels of the client organization.
• Provide high-level guidance on HubSpot tools and best practices, in collaboration with our implementation and consulting team.
• Conduct Strategic Business Reviews to assess performance, present insights, and align on future priorities.
• Monitor account health and client satisfaction, ensuring high retention and expansion.

Requirements

• 5+ years of experience in account management, client success, or consulting in a B2B services/agency environment.
• Prior HubSpot, CRM, digital marketing, or SaaS consulting experience preferred. HubSpot certifications a plus.
• Strong background in strategic account planning and growth, not just support.
• Strong organizational and project management experience, ideally with Teamwork.com, or systems such as Asana, Monday.com, or ClickUp.
• Analytical mindset with the ability to connect data and insights to business decisions.
• Exceptional communication and facilitation skills, with proven ability to lead executive-level conversations.
• Skilled at managing objections, handling complex client dynamics, and turning challenges into opportunities.

Benefits

• Competitive salary and performance-based bonuses.
• Comprehensive healthcare and benefits package, including company-paid medical insurance and 401k matching.
• Ongoing professional development, including HubSpot certifications and leadership coaching.
• A collaborative, growth-oriented culture where your contributions directly shape client success and company growth.
• The opportunity to be the strategic voice in the client relationship, driving impact and measurable business outcomes.

Additional Information

• The target base salary range for this position is $90,000 to $110,000 annually (based on relevant experience and qualifications) plus performance based bonuses and benefits.
• Originally posted on Himalayas