Strategic Solution Engineer

Solutions Engineers at Elsevier work with Account Managers to grow sales opportunities by understanding customer needs, demonstrating product benefits, and supporting sales processes from pre-sales to post-sales activities. They leverage technical expertise and domain knowledge to drive customer success and satisfaction.

Location: United States

Salary: $98,500 - $183,000 (Base), $151,700 - $281,500 (Total Target Cash)

Responsibilities

• Drive technical sales process by meeting with clients, conducting needs analysis, and communicating value proposition.
• Support Account Managers with technical presentations, product knowledge, and client engagement.
• Drive tender process by understanding requirements and leading technical responses.
• Design solutions and proposals to meet client needs, ensuring customer satisfaction.
• Support during implementation and post-installation to ensure successful delivery.
• Generate referrals and reference customers by maintaining high client satisfaction.

Requirements

• Bachelor’s degree in computer science, Software Engineering, Management Information Systems, or similar.
• 5+ years of sales experience as a Solution Engineer/Pre-Sales Consultant or similar.
• Experience with SaaS / Software as a Service is a plus.
• Publishing expertise and experience with publishing systems and workflows are a plus.
• Excellent communication and relationship-building skills.
• Experience working in an international matrixed organization is a plus.
• Fluent in English.
• Extensive experience with selling, servicing, and implementing software systems.
• Proven experience in complex solution-sales approach - 'consultative selling'.
• Excellent analytical, presentation, and software demonstration skills.
• Ability to create big-picture software solutions.

Benefits

• Country-specific benefits available. Details can be accessed via the provided link.

Additional Information

• Application deadline: 05/29/2026.
• Pay varies based on location and role, with specific ranges provided.
• Equal opportunity employer, committed to diversity and inclusion.
• Support for candidates with disabilities available via the Applicant Request Support Form.